Fay Hancock-Coombes has worked in real estate since 2013 and brings a unique blend of professional efficiency and heartfelt care to everything she does. With a natural passion for helping others, Fay has always been drawn to people-focused roles - and real estate is no exception. For her, it’s not just a job, but something deeply ingrained in who she is.

Reliable, personable, and solutions-focused, Fay is known for her calm, patient approach and her unwavering commitment to her clients. She listens closely, communicates clearly, and consistently goes above and beyond to deliver a seamless and rewarding experience. Her background in management and administration has given her a meticulous, methodical work ethic, complemented by a genuinely kind and considerate nature.

Fay is proud to be part of the Bayleys team, drawn to the company’s reputation for trust, integrity and professionalism. She thrives on the variety of real estate, appreciating that every property has its own story and every client their own journey. Her goal is always the same - to achieve outstanding results while making a meaningful difference in people’s lives.

Now based in Rolleston, where she lived before spending time in Australia, Fay is deeply connected to the Selwyn community. She actively supports a number of local schools, including West Melton and Sheffield Primary Schools, as well as the Selwyn Rowing Club.

Karen Glassey is known for her practical mindset, creative problem-solving, and commitment to getting the best possible result for her clients. With a long-standing reputation for success, Karen consistently delivers premium outcomes by offering smart, tailored solutions to whatever challenges a property or campaign may present.

Her strength lies in her ability to see opportunities where others might see roadblocks. Whether it’s suggesting clever, cost-effective improvements pre-market, navigating tricky sale conditions, or working with buyers to overcome objections, Karen’s calm, clear approach gives her clients a distinct advantage.

Highly experienced and results-driven, Karen has built her business on trust and performance. A large portion of her work comes from repeat clients and referrals—a true testament to the relationships she builds and the results she achieves. Her clients know she will listen, offer sound advice, and go above and beyond to ensure every detail is taken care of.

Karen’s marketing strategies are carefully thought through, designed to target the right buyers and present each property in the best light. She works closely with the wider Bayleys team to amplify reach and bring in premium offers. Her strong communication skills and genuine nature help guide clients through the sales process with confidence and ease.

With experience across a wide range of residential property types, Karen has a deep understanding of what it takes to succeed in a competitive and often shifting market. Her hands-on, no-fuss attitude means clients feel supported from start to finish—and her track record speaks for itself.

If you’re looking for an agent who is smart, strategic, and completely focused on your result, Karen is a trusted choice. Her practical advice and problem-solving skills make all the difference.

Karen Glassey—straightforward, savvy, and seriously effective.